Shipping

Shipping Policy

Last updated: April 2026

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive an order confirmation email once your purchase has been placed, and a shipping notification once your order has been dispatched.

Shipping Time

Estimated delivery times after dispatch:

• United States: 5–10 business days
• International: 7–15 business days, depending on the destination country and local customs procedures

Please note that these are estimated timeframes and not guaranteed delivery dates. Delivery times may vary based on your location and carrier availability.

Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can use this information to monitor the status and estimated delivery date of your order at any time.

Possible Delays

Delivery times may be affected by:

• High order volumes during promotional periods or holidays
• Delays caused by shipping carriers
• Local customs inspections for international shipments
• Severe weather conditions or other unforeseen circumstances

We are not responsible for delays caused by factors outside our control. If your order has been significantly delayed, please contact our support team and we will do our best to assist you.

International Shipping

We ship to many countries worldwide. International customers are responsible for any customs duties, import taxes, or fees that may be imposed by their local authorities. These charges are not included in the product price or shipping cost and are the sole responsibility of the recipient.

Please check your local customs regulations before placing an international order. We are unable to declare packages as gifts or under-value orders for customs purposes.

Lost or Undelivered Packages

If your tracking information shows your package as delivered but you have not received it, please first check with neighbors and your local postal office. If the issue persists, contact us within 7 days of the stated delivery date and we will investigate the matter with the carrier.

Contact Us

For shipping inquiries, please contact our support team:

Keto Slim · PO Box 12730, Ogden, UT 84404
Phone: +1 (213) 609-0359
Email: contact.nxsupplements@gmail.com